REFERENCE
The seven work areas
This overview is a reference for the method, not a purchase sequence.
- The target
Define which incoming property inquiries deserve a human call.
- The ballast
Remove duplicate CRM entries and default coordination rounds for new inquiries.
- The structure
Inquiry → inspect traits → prioritize → human decision → call.
- The knowledge
Record expert traits such as phone number, financing and response behavior as traceable rules.
- The prototype
Build one complete disposable run.
- The proof
Check historical cases only against the chosen target metric.
- The operation
Add error handling, logging and team handoff.
- The target
- Before
- Better and faster
- After
- One target, one constraint
- Artifact
- North-star target with ROI hypothesis
- The ballast
- Before
- Process ballast
- After
- The skeleton
- Artifact
- Removal list
- The structure
- Before
- Zigzag
- After
- The straight line
- Artifact
- Traceable flowchart
- The knowledge
- Before
- I just know
- After
- Intuition, written down
- Artifact
- Knowledge inventory
- The prototype
- Before
- Nothing runs yet
- After
- The disposable prototype
- Artifact
- One functioning run
- The proof
- Before
- Claimed
- After
- Demonstrated
- Artifact
- Test record for the target metric
- The operation
- Before
- Temporary solution
- After
- Legacy system retired
- Artifact
- Production system