People AI Literacy Training (Article 4 EU AI Act)Data Data WorkshopProcesses Process CaptureDecisions Bottleneck Analysis
Illustrative sample · not a customer reference
Internal use record: writing assistant in sales Records what the team uses the system for, where people review, and which learning goals remain open.
Purpose Prepare drafts of property descriptions
Human review Facts, discriminatory wording, and approval before publication
Open learning task Recognise and remove confidential data before entry
Documented evidence Example task with review criteria and team questions
Retained output Internal documentation for continued instruction and review.
Preparation Systems in use, roles, typical tasks, and known uncertainties.
Boundary No certification, legal advice, compliance guarantee, or system implementation. AI literacy
Situation AI is already in use or planned, but the team lacks a shared operating standard.
Content Context-specific work on the AI systems in use: roles and prior knowledge, purpose, affected groups, risks, safe use, limitations and human responsibility.
Format In-house training for teams
Retained artifact Internal record of systems, risks, learning objectives, content and participants
Boundary Training and internal documentation; no system implementation, individual legal advice, certification or compliance guarantee. Enquire about AI literacy training Data & company knowledge
Situation Relevant data and operational knowledge exist, but there is no shared view of sources, quality, gaps and ownership.
Content Data quality and knowledge documentation as prerequisites for dependable AI use.
Format facilitated workshop
Retained artifact Data map and knowledge inventory
Boundary Shared inventory and decision basis; no prototype or system implementation. Enquire about the Data Workshop Processes & automation
Situation There is no reliable view of the current process, making work, waiting, handoffs and information loss difficult to see.
Content Make the work sequence visible, identify bottlenecks and establish decision criteria for prioritization.
Format facilitated on-site workshop
Retained artifact Process landscape, bottlenecks and prioritization matrix
Boundary Visibility and prioritization; no implementation roadmap or system build. Enquire about Process Capture
Situation A usable process map and target exist, but the binding constraint and sensible implementation order are unclear.
Content Structured analysis of the constraint, its operational effects and the order of possible interventions.
Format structured analysis
Retained artifact Prioritized roadmap
Boundary Prioritization and implementation order; no process capture or implementation. Enquire about Bottleneck Analysis Academy ↗ Method ↗