From the real process to dependable operations.

Choose a recurring workflow, define the target and name the step that limits total throughput.

Follow the real flow through processing, handoffs, waiting points and required information. Many parts do not make a process impossible to understand. Also mark which decision must remain with a person.

Remove steps, handoffs and information that do not contribute to the chosen target.

Anything unnecessary should be neither digitised nor automated.

Order the remaining flow so every step, handoff and decision becomes traceable.

Simplification prevents AI from merely accelerating an unnecessarily complicated process.

Name the data, rules and experience required for the workflow and its decisions.

Only explicit knowledge can be tested, shared and used dependably by AI.

Implement the smallest dependable solution and treat the test as a decision gate.

1. Build a disposable prototype.
2. Test only against the chosen target.
3. Move into operation only after the test passes.